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Long’s Car Care Center

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3.00 (2 reviews)
Contact Information OUR ADDRESS
19111 144th Ave NE
Woodinville, WA 98072

Phone Number
Call (425) 481-1739
Visit our website
http://longscarcarecenter.com/

Description

For more than 30 years, Long’s Car Care Center has been one of the best auto repair shops in Woodinville. Owner Randy Long is a member of the community and from the very beginning stressed that we put our client’s needs first …always. It’s his dedication to service that he instills in every employee that has evolved into our Five-Star Service Philosophy. Providing the best service, from oil changes to complete overhauls, is our passion. We hire ONLY ASE certified mechanics to ensure you get the best working on your car. We’re also proud of our 22-year history as a AAA approved auto repair shop – the only one in the Woodinville area. Providing quality car care isn’t enough – you already expect that and we DEMAND it! As a locally owned, family operated business, we do more than just provide quality service – we treat every customer like a good neighbor. That means we truly listen to you and work to understand your concerns. 

Location

Woodinville, Washington
19111 144th Ave NE

Rating

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3.00
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Users' reviews

1.00

I wasn't going to leave a review.but

I wasn't going to leave a review until I heard how the owner Michelle Long treated my brother when
he was picking up his car. I had major repairs done to this car in 2015 to the axel and ball joint
when is broke and the wheel fell off. Longs repaired the damage and sent me on my way. 2 years
go by and the exact same problem happened where the wheel nearly fell off this time driving down
the road. Michelle told me I was out of warranty and could try and get a free part but would charge
me $700 to fix it again. I explained to her that if she can prove where I am responsible for this
catastrophic failure I would tow my car away and be done with it otherwise it is her responsibility tofigure out why this part failed so quickly. Obviously she had no response and had no choice but to
fix it for free rather than fight me in court. When my brother came to pick up the car she explained
that we ripped her off in which my brother explained "yeah we ripped the automotive company in a
multi-million dollar building off." Michelle lies consistently through our conversations from the
mileage of my car (stating that car was driven 50,000 miles in 2 years while it sat in my driveway for
6 months of those 2 years is ridiculous) she also lies about the amount of years she's been in
business ( first conversation she started 30 years and the second call she claimed 20 years) this
company and mechanics may do fine work but the are managed by a petty person who will
eventually run this company into the ground. But my car is fixed for no additional cost to me. Take it
easy Michelle! Pleasure doing business

5.00

5 star company for sure!

5 star company for sure! We took our 2000 Sienna to longs for a timing belt/ water pump etc. it was
done on time and for the price they quoted. The customer service was awesome!