What do you want to find?

Eyedentity

Add to Favourites
Write a Review Read our Reviews
4.30 (10 reviews)
Eyedentity
shopping_6_3
shopping_6_1
shopping_6_2
Contact Information OUR ADDRESS
941 6th St S
Kirkland, WA 98033

Phone Number
Call (425) 822-7685
Visit our website
http://www.eyedentity.org/

Description

A contact lens exam & fitting is necessary every two years if you want to wear and purchase contacts. Contacts are medical devices that sit on the front of your eye. They can correct nearsightedness, farsightedness, astigmatism, and presbyopia. Dr. Kerry fits daily, monthly, & RGP lenses. The type of lens you are fit with depends on your eyes and your lifestyle.

Location

Kirkland, Washington
941 6th St S

Rating

Your Review Awaits

Here are some suggestions to get you started.

Quality
4.30
Write a Review

Users' reviews

5.00

Dr. Atkins is fantastic!

Posted by on 03/20/2017

Dr. Atkins is fantastic, a bit quirky, but makes your eye appointment a fun experience. I was just in there for the second time on Saturday for a contact exam and everything went so smooth. I got to take trials home with me and they made sure I knew how to put them in and out of my eyes before I walked out the door. They also told me numerous times to call if the first pair don't work and they will be more then happy to send me home with variety of different brands. Also, they just remodeled their office, more fun colors, more space and new equipment.

5.00

They are truly angels! Thank you Eyedentity!

Posted by on 02/21/2017

OK first of all I cannot say enough good things about Eyedentity! I have always had 2020 vision but unfortunately due to some medical stuff my vision has gotten pretty bad in the past year. I have never worn glasses in my life so i Imagined that the change would be quite difficult. When I walked into Eyedentity I told them of my situation and from then on they have absolutely bent over backwards to help me and make the change to glasses seamless. They are truly angels! Everyone that works in that store really do care about their work and It's so nice to know that you're not going get ripped off just for the sale but they actually are trying to do the best they can to help you improve vision and overall quality of life! Thank you Eyedentity , you are a breath of fresh air!

1.00

Awful service!

Posted by on 02/13/2017

If I can give this place zero , I would!!! Right after Christmas, I called several optical stores in the area and asked the same question: 1. Can I get High Index (1.71 - 1.74) lenses put in my existing new drill mount rimless frame? 2. Can they do they high index with a - 4.0 power ? 3. How much would it cost? Every single place I called, answered yes to both question and quoted a price, including Eyedentity. I decided to go with Eyedentity because they had a 20% sale (should have known better) on lenses and came to their shop. I was greeted by a very nice young lady who confirmed the price and the ability to order high index 1.71 lenses for my frame with my Rx. I placed the order, paid my money (not insurance!) and waited....Two weeks later, I called and asked if my glasses were ready and was told to wait 1 more week. When I came down to pick up my glasses, another lady was helping me and as soon as she brought my glasses, I knew that they were wrong! The glass seemed awfully thick for high index 1.71 and one lens was almost double the thickness of the other. The lady who was giving me the glasses didn't even notice the issue and I had to convince her that a mistake was made. I pointed out that one of the lenses is twice as thick (I have -4.0 in both eyes but one eye has 0.5 astigmatism which is minute really) and even the glass that was put it was NOT the high index I paid for! She even pulled out a chart they have for thickness of 1.71 and my -4.0 was thicker then her -6.0 high index 1.71 template. The woman did not argue and wrote down (I saw her write it) what I told to her was wrong - i.e the glass was not 1.71 and the power/astigmatism was incorrect; she told me they would send the pair back to the lab and fix it. I kindly asked her to make sure to check the pair again when it comes from the lab so that I don't have to waist my time again if the pair is not properly done....she assured me that they would check them carefully. Two weeks later, I get a call from a male associate telling me my pair is ready, I asked him if they fixed the issue of doubly thick lens and he said yes, I asked him if the glass is 1.71 - he said he would check and call back. Few minutes later, he called back and said to me that the glass is 1.67 and not 1.71 When I asked why they placed a 1.67 glass when I ordered 1.71 and paid for 1.71 ( more $$), he connected me to the manager Robin ( if I am not mistaken, that's her name). The manager proceeded to tell me that they can't put in 1.71 because it would be too thin and unsafe, I told her I was aware of that and was fine with the risk and still wanted what they sold me and what I paid for - which is 1.71. High index. Robin tried to tell me that the difference is minute 0.2 millimeters (verbatim) and I should look at them and I would see that they are very light and thin. I told her that's not the point and if I wanted 1.67, I wouldn't have paid for 1.71 and if they can't provide me with 1.71, why the heck did they tell me they can and take my money for 1.71. The manager told me she would refund me the 70$ difference between the lenses I paid for and the lenses I got, or refund me the whole thing and give me my glasses back if I don't like the 1.67 glass. I decided to see the glasses they made and drove there right after work this past Friday (I told Robin I would come right after 2 pm) and found out the office to be in active preparation for a remodel. No clients but staff inside, Robin seemed irritated that I came and mumbled something like "I though you said you would come at 1...we are closed now" but let me inside the shop and showed me the glasses. Again, 1 lens was thicker then the other but both were "thinned out". I showed Robin my current pair and asked her

why one lens is thicker in the new glasses if my Rx is the same and she pointed to my actual glasses and said that one lens is thicker...except it was the other lens and not he same eye as the noticeably thicker lens in the new pair. I asked for a refund and Robin said: " let me ask the lab again if they would put a 1.71 in for you" I should have insisted but I agreed and asked her if it would take long to find out as it's been 1.5 months since the order was placed originally and she said - "no, no ...I will call you on Monday". Monday, 5pm, no calls or messages from them and I called another shop (larger well known chain with a great reputation and slightly higher price) and asked if they can put the 1.71 for me and they said "no problem"! I drove down to the shop to find it in the midst of remodel but Robin came out. She was irritated to see me and when I said that I came to pick up my frames and take them to another shop, she told me that it's against FDA rules and went to get them. When she came back, she gave me the glasses and said to me that I will not get a refund until I bring their glass lenses back to them and I need to come back after the remodel. Awful service and no accountability!

5.00

Perfect!thanks

Posted by on 12/16/2016

I was going to my old eye dr for a few years and he was just stuffy, didn't remember me and wasn't welcoming. Fast forward to yesterday and me going to see Dr Atkin's + the girls at Eyedentity! OMG. I walked in, and ha.. everything is so bright and out there! I was taken aback, but after awhile I started to love it! They had music blasting and everyone seemed to be having a good time! Like it was the cool place to hang! :) I met with Dr Atkins "Kerry" who was rocking a Seahawks suit coat, bright green suit pants (to match the Hawks new jerseys) and then a red croc and a green croc (he said to match Christmas/Hawks. Also I was told he has Crocs in every color of the rainbow. Also Dr Martens too!) He was super funny, sarcastic, and I loved it! Said I can ask whatever I want, and was very personable. I was with him for about 30 min or so as he asked lots of questions and had me do my sight tests. :) After that, I had to wait a little bit for the optitician (Ma'Ayan. HEART her! Super sassy and a fellow member of "the tribe" as the rest of the girls are too. Love it! ) so the front desk girl helped me try on frames to figure out what is best. Then I found the perfect pair with help from another customer and a few other people that work there. :) Along with chatting it up with everyone and feeling like I belong, I loved the experience! Can't wait to pick up my glasses in a few weeks!! :):)

5.00

Thank you, Eyedentity!!

Posted by on 10/30/2016

I went here to purchase a pair of glasses, and ALL of the ladies who work here were extremely helpful. I have never received better customer service. I came in wanting a specific pair of glasses, but they showed me some other options which I ended up liking way more. It would have been easy on them to just let me buy the original pair that I wanted, but they knew what would look good on me and they showed me all of the options. Nicole, the Optician, even told me about a special sale/trunk show going on tomorrow, so I am going to go back and check it out to make a more educated decision. Thank you, Eyedentity!!

5.00

Dr. Atkins is a genuine person. We highly recommend Eyedentity.

Posted by on 07/07/2016

My husband and I have moved to Bellingham and drive over an hour to get to Eyedentity in Kirkland. We started going to Eyedentity about 1991...and would not go anywhere else. Dr. Atkins is sincere, honest, and an expert in his field. I always feel comfortable in his office and know that I will get the very best care possible. Dr. Atkins is a genuine person. We highly recommend Eyedentity.

5.00

Cool!

Posted by on 03/03/2016

I came here with my prescription to check out some glasses. Almerlinda (sp?) was amazing and picked at least 20 for me to try one (I told her what I was looking for) and I found the right one. A week later I called in to make sure my glasses had arrived and picked them up. I would have rather someone from the shop call and notify me, but not a big deal.

3.00

oh well!

Posted by on 12/31/2015

Nice staff and Dr. Best thing is appointments are never too far out in the future. Lately they've likely had an explosion of customers (good for them) so I'm probably being a bit harsh but every time I visit they have to spend minutes pulling my file and asking me if I remember when I came in last etc. Eventually they do pull out a hard copy from somewhere and then manager to misplaced it by my next visit. They are cool to hang out with so in the past this did not bother me but when short on time, oh well. I also had a tough time getting copy of my own prescription from them. It took me multiple visits and phone calls.

4.00

This is a strange optometrist's office and eyeglass store

Posted by on 02/16/2015

This is a strange and wacky optometrist's office and eyeglass store, unlike any I had ever been to.The staff are eclectic, the decor is offbeat, and Dr. Kerry is a hoot. You will either love this place or hate it, as it IS cluttered and colorful and the staff here have hair colors not found in nature and piercings. But do they have a decent selection of glasses? Yes. Do they know their stuff? Yes. Are they friendly? Damn yes. Dr. Kerry reminded me of a cross between Gary Busey and Christopher Lloyd, for some reason. He fancies Hawaiian shirts and Croc shoes. He's quite the eye doctor! But individualism aside, he took the time to explain things to me in a language I understood, and to provide me with a thorough eye exam. I like how they don't dilate your eyes with those dang drops. The store interior can appear messy, with kids' drawings Scotch-taped up and down the rear wall and glasses and trays all about. There doesn't seem to be enough counter space in the store. It's very "home-y", if you have a cluttered home. And multi-colored walls and a fun mural behind the counter. I personally like an eclectic decor, but I definately think the place would appear more professional if they installed some better storage systems and more counter space. Also, a lot of the furtniture was old and dated; I noted the wooden big "lazy Susan" (rotating round table) in the dr's office had some chips in it, and other wooden furniture pieces seemed scuffed, with worn paint, etc. This is in contrast to modern eye exam equipment and thorough care. I think the place would be better served to update its furnishings. That said, they have an extensive selection of frames. The average price for a pair of frames is $250 (with some being a bit more and some, a bit less). This is for the frames only (not the lenses, or any of the add-on lens features one might want, like anti-scratch, polycarbonate thin-ness, etc.). Even with insurance, it adds up to a lot, and I ended up paying over $200 out of pocket. But did I get a nice pair of glasses? Yes. Was it completed fairly quicky? Yes (ready in a week). I'm still getting used to the prescription, as the glasses seem hyper-sharp to my eyes, but I like them, they're "hip" and well-made. They billed my insurance directly, which I appreciated (with Lens Crafters, I had to pay out of pocket, then fill out forms to submit to my insurance and wait - for months - for the reimbursement). All in all, this was a positive experience, doing business here.

5.00

I LOVE LOVE LOVE this place and everyone who works here.

Posted by on 07/07/2014

I LOVE LOVE LOVE this place and everyone who works here. They are the most kooky and sarcastic people I've met but they genuinely care about your eyes. The interior is different, yes. Some people may prefer the drab and bland offices you might visit everywhere else, but at least I'll forever remember and recommend this place!! A visit to their eye doctor is quick with an appointment, usually under 30 minutes and he will definitely make you laugh and have fun. I have VERY SENSITIVE eyes and work in beauty department stores everyday so finding the right daily contacts was a challenge. THEY GAVE ME 3 WEEKS OF CONTACTS FOR FREE, all different kindS and even when none of them were to my liking, they gave me ANOTHER WEEK FREE. This is incredible!!!!!!!!!!! When I went in to order my contacts (the fourth kind were perfect) they didn't have them in stock and gave me ANOTHER WEEK FREE just for the inconvenience. ****They have switched around their filing system so don't be discouraged if it takes all of 10-15 minutes for them to find your file. Be kind and realize they are growing as a business and are doing the best they can. ****Also, call to order and schedule your appointment because every time I've visited, there is always another guest being helped, maybe 2 or 3. I have a lot of patience and don't get upset for easily, but for the whiners out there, call ahead and save yourself a frowny face.